Frequently Asked Questions

EastWest Books FAQs

What discounts do you offer?

The discounts on our non-fiction books range up to 35%.

How much is shipping?

  • Shipping to you is paid for by EastWest Books on orders of $150.00 or more.
  • How do I place an order?


    Can I get cataloging for my books?

    Yes, downloadable MARC records are free of charge and are available for every order. Peel and stick barcodes and spine labels are available for only $0.25 each.

    What type of book bindings are available?

    Our non-fiction books are primarily hardcover library bound with a reinforced stitched binding and drill cloth. The bindings on our fiction titles vary and are listed with each individual title.

    How are the books shipped?

    Our books are shipped by FedEx and usually arrive at the school/library within 5 to 10 business days of placing the order.

    What forms of payment do you accept?

    We accept Purchase Orders, Visa, MasterCard, check or EFT.

    Are my books guaranteed?

    If you are not happy with your order, the books can be returned as long as they have not been processed. Damaged and defective books will be replaced.

    What is EastWest Books doing to keep me safe?