EastWest Books FAQs
What discounts do you offer?
The discounts on our non-fiction books range from 25% to 35%.
How much is shipping?
Shipping to you is paid for by EastWest Books on orders of $300.00 or more.
How do I place an order?
Can I get cataloging for my books?
Yes, downloadable MARC records are free of charge and are available for every order. Peel and stick barcodes and spine labels are available for only $0.25 each.
What type of book bindings are available?
Our non-fiction books are primarily hardcover library bound with a reinforced stitched binding and drill cloth.
The bindings on our fiction titles vary and are listed with each individual title.
How are the books shipped?
Our books are shipped by
and usually arrive at the school/library within 5 to 10 business days of placing the order.
What forms of payment do you accept?
We accept Purchase Orders, Visa, MasterCard,
Are my books guaranteed?
If you are not happy with your order, the books can be returned as long as they have not been processed.
Damaged and defective books will be replaced.
What is EastWest Books doing to keep me safe?
- Our first priority is the health and safety of our customers and staff. Our offices and warehouses have been reconfigured to accommodate physical distancing guidelines.
- Each entry point, desk, staircase and restroom is equipped with sanitizer. Daily health assessments are performed by each staff member.
- Your books have been packaged by a staff member who is wearing appropriate personal protective equipment including a facial mask and gloves.
- Once the books are packaged and shipped to you, please feel comfortable to leave the books untouched until you feel it is safe to do so.