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FAQ
Most Common Questions
What discounts do you offer?
The discounts on our non-fiction books range up to 35%.
How much is shipping?
Shipping to you is paid for by EastWest Books on orders of $150.00 or more.
How do I place an order?
Can I get cataloging for my books?
Yes, downloadable MARC records are free of charge and are available for every order. Peel and stick barcodes and spine labels are available for only $0.25 each.
What type of book bindings are available?
Our non-fiction books are primarily hardcover library bound with a reinforced stitched binding and drill cloth.
The bindings on our fiction titles vary and are listed with each individual title.
How are the books shipped?
Our books are shipped by
FedEx
and usually arrive at the school/library within 5 to 10 business days of placing the order.
What if I'm not happy with my order?
If you are not happy with your order, the books can be returned as long as they have not been processed.
Damaged and defective books will be replaced.
More FAQs
How to Order
Convenient, Secure, Easy Ordering!
Orders are shipped once we have received your confirmation and invoicing instructions.
To place your order, contact EastWest Books via:
Live chat — live message with one of our customer service representatives anytime Monday through Friday from 8:30AM – 5:00PM ET.
Email — info@eastwestlibrary.com
Call Directly at — 1-866-545-5002
Books will ship within 5 to 10 business days.
Discounts range up to 35% on hardcover non-fiction books. Discounts vary on trade bound and paperback fiction titles.
Shipping to you is paid for by EastWest Books on orders of $150.00 or more.
Barcodes and spine labels are available.
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We accept Purchase Orders, Visa, MasterCard,
check
or EFT.
Ordering
